Frequently Asked Questions

Debenture tickets
Debenture tickets are the only tickets that can be transferred and sold prior to the start of Wimbledon. They give you guaranteed access to the best seats. Unlike most agencies, we actually own debenture seats on both Centre Court and No.1 Court as well as buying debentures from many other debenture holders.  The debenture tickets also gain you access to the excellent debenture restaurants and bars. 
Please note that the debenture ticket is valid for a specific date and court, not for a specific set of matches played on this court.

Groups and odd numbers
Debenture tickets are sold in pairs, but we do have some availability for odd numbers and larger groups. These are all subject to a small surcharge because they cost us more to buy in stock.

Wimbledon Package
This package includes your debenture ticket and an Oyster transport card for travel in and around London. There is no further VAT or fees to be added to these prices, the only thing we charge extra for is FedEx delivery overseas which costs £65.

Oyster card
The card comes preloaded with £10; enough to make a return journey from central London to Wimbledon.  You can top up the card at ticket machines and newspaper agents and use it for the entirety of your holiday.  You must remember to tap in and tap out on the Oyster ticket card terminal, at the start and end of your journey.

Weather
Since 2019, both Centre Court and No.1 Court have had retractable roofs.  Therefor no play should be interrupted by rain, but it can still get very hot on the court on sunny days – we recommend bringing a hat, sunscreen and a thin jacket to cover all eventualities.

Insurance
We offer an optional insurance, that we quote for on the booking form.  You can read the full policy details here: Insurance Policy The insurance covers for non-attendance or cancellation (subject to conditions), flight delays, illnesses and more.

References
We understand that buying Wimbledon tickets isn’t as straightforward as buying a bus ticket.  We are here to help you make the process as easy and transparent as possible.  That is why we, on your request, are happy to email previous clients for you to contact prior to buying from us.  Last year we had over 1,600 people attend Wimbledon and the feedback was fantastic!

Seating Plan
We receive the debenture tickets approximately 4 weeks before the start of Wimbledon, and until then we do not know the exact location of the seats.  We never have seats in 201 or 212, and few seats in 206-207.  Seats in 206-207 come at a small premium as they are difficult to source (subject to availability).

Order of Play
The order of play is officially announced the night before the match. The reigning Men’s champion always opens play on Centre Court on the first Monday and the ladies champion on the Tuesday, but these are the only guaranteed players.  Should you wish to see a certain player it can be helpful to look at the previous year’s order of play for an impression of what play is like on different days, but we cannot guarantee you will be able to watch specific players on any particular day.

Booking and Payment
You can book pairs directly through our website, or you can get in touch with us personally. Booking on the website requires full pre-payment, if you book with us via email we require 50% prepayment. The remaining 50% is due 10 weeks before Wimbledon.  If you book less than 10 weeks before, we will invoice you for the full amount.  You can pay by bank transfer or via debit/ credit card through our secure online portal called Trust my Travel.

Delivery
The majority of tickets are delivered via Royal mail Special Delivery if you live in the UK or via our dedicated courier to central London addresses, which is free of charge. This is the most convenient method as there is no risk of misplacing the tickets.  We can also FedEx the debenture tickets overseas for £65.

General Admission Tickets
These tickets are never issued for sale prior to the start of Wimbledon. The only way to obtain general admission tickets is by queueing up outside Wimbledon on the day and hope for availability, or to enter the overseas ballot.

Food & Drink
All our debenture tickets come with access to the exclusive debenture holder lounges and restaurants, where delicious food and refreshing drinks can be bought on the day.  These excellent facilities open from 10.30am until 10pm (or 30 minutes after the end of play, whichever is earlier), provide a superb oasis from the buzz of the Wimbledon grounds.

Hotels & Tours
We work closely with a selected group of 4* and 5* hotels in and around London.  These hotels are chosen for their quintessential British style, high quality and service level.  We always offer the best available rate and will give you a non-binding quote on request.  Take a look at our website for more inspiration.  Should you wish to see more of England before or after Wimbledon, we offer bespoke tour packages with our knowledgeable drivers and guides. 

Children
Children under 5 are allowed into Wimbledon without a ticket but are not allowed onto the show courts.  Children from age 5 to 12 are allowed onto all courts provided they so not disturb other spectators, have their own ticket and are accompanied by an adult at all times.

Dress Code
The dress code for admittance into bars and restaurants is smart casual.  It is kindly requested that torn jeans, running vests, dirty trainers or sports shorts are not worn.  Tailored shorts are acceptable, and gentlemen are not required to wear a jacket and tie.